Juniper has spent years looking at the issue of providing high quality eldercare services driven by our core values. Our research showed that the caring attitude and friendliness of staff is a key determinant in our customer's perception of quality. It also showed that understanding the unique spirit in each individual was the key to fostering quality of life. In order to effectively deliver services which reflect these core values and service standards, Juniper has developed signature programs for eldercare which enable us to “walk our talk”. These are our family customs, the things we all do the same way for which people identify us. By using these programs diligently at each community we define our family customs which in turn define the Juniper family of communities as a distinct model for excellence in care and service that fosters healthy and independent lives regardless of age or challenge.
Our distinctive family customs include the following signature programs:
Educating and enriching Associates, residents and families through comprehensive life-long
Juniper prides itself on its commitment to life-long learning and provides all individuals, including staff, opportunities to deepen their understanding of the aging process to promote wellbeing. The In Touch College empowers Associates to recognize and care for residents’ individuality while enhancing the Associates’ careers.
Encouraging an active body, an engaged mind, and a fulfilled spirit through specially designed activities
Juniper believes that staying connected to our friends, families, and the communities in which we live, are essential elements in healthy aging. Our ConnectionsSM and Alive in All SeasonsSM programs provide a wide range of opportunities for residents to remain physically fit, mentally active, and socially engaged.
Supporting healthier living for residents and staff through environmentally conscious
communities and events
Juniper’s Green CanopySM program emphasizes designing and operating buildings that meet new standards of environmental sustainability. Juniper is proud to be the first long-term care company with a building in the US Green Building Council’s Leadership in Energy and Environmental Design (LEED) program.
Partners in Caring
Advancing wellness and health care services through partnerships with families and
Juniper works to acknowledge the important role of families through our monthly Friends and Family Call program and our Healthy Expectations seminar. In each Juniper community, we are also pioneering a unique local network of traditional and complementary health providers.
Providing state of the art memory care through innovative therapeutic programs,
environments and interactions
Juniper’s Wellspring program is uniquely designed to meet the special needs of individuals living with pronounced memory challenges. The Wellspring program creates a life-affirming therapeutic environment which emphasizes individual strengths as well as needs and supports wellness for our residents and their families.
Promoting a sense of belonging and homey independence through supportive and comfortable surroundings
Juniper strives to make each of our communities a lovely, welcoming and nurturing environment that provides our residents with the comfort, familiarity and peace of home. Our Associates foster a sense of camaraderie and belonging while at the same time promoting residents’ independence and individuality.
Pride in Practice and Performance
Ensuring quality improvement and best practice assurance through comprehensive and continuous
Juniper assures that the highest possible quality of service is provided in each of our communities through our Pride in Practice and Performance assessments by measuring, reviewing, analyzing and recognizing problematic trends then implementing solutions to provide residents and families with the best possible experience.
Fostering associate welfare and spirit through recognition and empowerment centered
celebrations and trainings
Juniper focuses on Associate welfare and satisfaction. R.E.S.P.E.C.T. includes our In Touch training, professional development and communications. Of course, Juniper also has formal and informal Associate recognition programs including our unique Giraffe and Juniper Spirit awards and an annual week-long celebration.
H'art and Soul of Dining
Imparting spirited service, companionship, and nourishment through sharing the joy of good food
Juniper’s dining program is designed to not only meet resident’s physical needs, but their emotional and social needs as well. Our H’art and Soul of Dining program provides a perfect balance of nutritious and delicious food choices, comfortable atmosphere and ambiance, social interaction, cleanliness and a spirit of service.